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: Let Fairpoint Know you want DSL !  ( 6293 )
JoeT
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« : August 05, 2008, 04:14:05 PM »

The folks at Fairpoint have set up a web site to track the demand for broadband in areas that are under served.
The assumption is they will base their build out on demand?

http://www.iwantmybroadbandfromfairpoint.com/

I'm already signed up, and I told all of my neighbors.

Regards,
Joe
« : August 05, 2008, 04:32:55 PM Henry »
fletchtb
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« #1 : August 05, 2008, 04:31:47 PM »

This web site looks suspcious to me. It does not link back to a Fair Point web site and does not really make clear who is responsible for this web site. I would be hesitant to provide my personal information via this web site.

I have written to Fair Point to get confirmation on whether this is a program they are supporting or not. I will post again if I hear anything back from them.
Henry
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« #2 : August 05, 2008, 04:41:56 PM »

I too have sent a note to Fairpoint, even though the logo looks authentic and will also post if I get something back.

Henry Raymond
fletchtb
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« #3 : August 05, 2008, 05:27:29 PM »

I did find a press release at http://www.telecomvt.org that mentions the web site, so this could be a legitimate form to fill out. The telecomvt web site is the home Vermont Telecomunications Authority.

Link to Press Release: http://www.telecomvt.org/press/fairpoint-expansion-pr.pdf

The iwantmybroadbandfromfairpoint web site is not a secure website (https://) like you would see at a website you would make a purchase from online. They certainly did not spend a lot of time or effort to setup this site. There is no privacy policy or anything. There is nothing there that would make me feel like they were going to protect my personal information from being misused.

I don't mean to be a stick in the mud. I want broadband as much as the next person. It would just seem like they could have done a better job setting up this site and to make the consumer feel more comfortable.
Henry
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« #4 : August 06, 2008, 10:20:55 AM »

I received the following note back from Fairpoint and sent her the link to this topic.  Don't know where Joe did get the web site address:

Dear Mr. Raymond,

Thank you for contacting FairPoint Communications regarding a possible bogus website. I have forwarded this on to the appropriate department for further investigation.

I was wondering if you were attempting to go to our www.fairpoint.com website and were re-directed or if you found it using a search engine such as Google or Yahoo search.

Thank you.

Debra Miller
Executive Resolution Team
FairPoint Communications
(207) 648-3220
dmiller@fairpoint.com

Henry Raymond
JoeT
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« #5 : August 06, 2008, 10:47:50 AM »

>> Don't know where Joe did get the web site address:

I did get that link from the Fairpoint press release in the VTA website... here's that link:

http://www.telecomvt.org/press/fairpoint-expansion-pr.pdf

I did a "whois" for that domain name and it came up being owned by a broadband consultant out of Baltimore.

More importantly, all I gave them was my name, address and phone number, all info that, for me at least, is available in the public domain.  And that's the lesson to be learned here, if a website asks for any info that you don't want to share... don't share it.

Regards,
Joe





« : August 06, 2008, 10:53:06 AM JoeT »
Henry
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« #6 : August 06, 2008, 04:54:00 PM »

Below is the response from Debra at Fairpoint - It is legit:

"Dear Mr. Raymond,

Thank you again for contacting FairPoint Communications with your concerns of a possible bogus or phishing attempt.

I have researched this issue and have found out that it is in fact our site. It is being used to track requests for broadband service in some of our more rural areas.

Thank you for being such a pro-active customer to report such possible abuses. Your efforts are truly appreciated!

Sincerely,
Debra Miller
Executive Resolution Team
FairPoint Communications
(207) 648-3220
dmiller@fairpoint.com

Henry Raymond
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