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General Discussion / Customer service
« on: April 21, 2017, 05:57:46 AM »Went into J&L Hardware the other day. I was looking for a small part to use for a purpose never intended by the manufacturer, and I didn't really know what I needed. By the time I was done I had three employees offering ideas and we found something that worked better than I had expected. Paid about three bucks.
This is not unusual for me, and it got me thinking how lucking we are to have a first-rate hardware store in town. You just don't get that kind of service in the big box stores. I've also had a couple of larger projects where I learned that it's a good idea to talk to Jeff and his staff before assuming I would get a better price at a bigger store further away.
And I can't help but notice that the store always shows up as a generous sponsor for town events and fund-raisers. This isn't surprising, Jeff's family has a history of supporting the town, but again it's something you're more likely to get from a business that's family owned and locally run.
Anyway, I thought i would just share my thinking that we are fortunate to have that store and that it's the kind of business we all should be supporting.